Contact Us

We’re here to help with any questions about your order, our products, or our policies. Please use the details below to reach our customer support team.

Customer Support

Email: contact@vibfa.com
Phone: +1 (659) 282-8959
Support Hours: 9:00 AM – 5:00 PM CST, Monday – Sunday (excluding holidays)

Mailing & Return Address

Vibfa Returns Department
250 E Wisconsin Ave, Fl 18
Milwaukee, WI 53202
United States

Common Inquiries

Order Status: Track your order via the link provided in your shipping confirmation email.
Returns & Exchanges: See our Refund & Returns Policy for step-by-step instructions.
Shipping Information: Delivery timelines and fees are available in our Shipping Policy.
Payments: Accepted methods and security details are explained in our Payment Methods page.

Response Time

We reply to all emails within 1–2 business days. Phone inquiries are answered during support hours listed above.

Business Transparency

Vibfa operates on a Print-on-Demand model, meaning each product is printed after you place an order. This helps reduce waste and ensures fresh, high-quality items for our customers. For more details, visit our About Us page.

Need Further Assistance?

If you didn’t find the answer in our FAQ or policies, please contact us directly. Our team is committed to providing clear and helpful support for all customers.